Vol. 8, No 4: 189–196.

Tourism and Service

 2023

Scientific article

UDK 725.71
pdf-version

Andrey A. Larchenko
bachelor's degree, Petrozavodsk State University
(Petrozavodsk, Russia),
larchenko2333@mail.ru

Restaurant Service as a Factor of Competitiveness of Hotel Enterprises

Scientific adviser:
Vladimir I. Shevchenko
Reviewer:
Tamara Glushanok
Paper submitted on: 11/03/2023;
Accepted on: 11/29/2023;
Published online on: 12/01/2023.
 Abstract. The hospitality industry is a highly important and rapidly growing sector of the economy. As a result, competition within this field is also steadily on the rise. This paper focuses on exploring the significance of restaurant service in enhancing the competitiveness of hotel enterprises. It is vital to recognize that the quality of service and the variety of services offered, not only within the hotel, but also in the restaurant, can greatly influence guest satisfaction levels and impact their choice of accommodation. To conduct this study, a combination of analysis, synthesis, and comparison research methods were employed.
Keywords: competitiveness, competitive advantage, hospitality industry, restaurant service, catering enterprise, hotel enterprise

For citation: Larchenko, A. A. Restaurant Service as a Factor of Competitiveness of Hotel Enterprises. StudArctic forum. 2023, 8 (4): 189–196.

References

Azoev G.L., Chelenkov A.P. Company's competitive advantages: Textbook. Moscow, Novosti, 2000, 255 p. (In Russ.)

Golikov I.A. Specific features of the contents of concepts “competition” and “competitiveness”. Rossiyskoe predprinimatelstvo, 2016, Vol. 17, No. 10, pp. 1251-1264. DOI: 10.18334/rp.17.10.35291. (In Russ.)

Kiseleva L.V. Conceptual bases of hotel restaurant functioning. Universities for Tourism and Service Association Bulletin, 2020, Vol. 14, No. 1, pp. 123-131. (In Russ.)

Porter M. Competitive strategy. Techniques for analysing industries and competitors. Moscow, Alpina Business Books, 2011, 464 p. (In Russ.)

Rybnikova S.V., Khodyreva Z.R. Hotel restaurants. Polzunov Almanac, 2009, No. 3-2, pp. 289-290. (In Russ.)

Fatkhutdinov R.A. Strategic marketing: textbook for universities. St. Petersburg, Piter, 2011, 368 p. (In Russ.)

Yurova E.S. Analysis and definition of the economic category "enterprise competitiveness". Tyumen, Tyumen State Academy of Architecture and Construction, 2003, 267 p. (In Russ.)

Displays: 511; Downloads: 83;